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Privacy Policy

Last updated: 1 July 2025

The Next Agent Solutions Inc. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and protect your information when you visit our website or use our AI-powered services.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

1.1. Personal Information You Provide

Information that you voluntarily provide to us, such as:

  • Contact details: name, email

  • Text or voice inputs to AI tools

  • Any other details you choose to submit via contact forms, live chat, or communication tools

Note: We do not require users to register or create accounts to use our services.

1.2. Technical and Usage Data

Automatically collected through cookies/tracking or server logs:

  • Device and browser type

  • IP address and geolocation (city-level)

  • Pages viewed and time spent

  • Session duration, referrer, and click paths

1.3. Interaction Data

If you use any AI-enabled features (e.g., AI chat, form autofill, content generation), we may temporarily log:

  • Input queries or prompts

  • Generated outputs (anonymized)

  • Interaction timestamps

We do not use this data to personally identify you.

2. How We Use Information

We use the information we collect for the following purposes:

  • To respond to your messages or inquiries

  • To operate, maintain, and improve our website and AI services

  • To analyze and understand usage trends

  • To enhance service accuracy and relevance

  • To ensure platform security and prevent abuse

  • To comply with applicable laws and legal obligations

We may use anonymized or aggregated data for research, performance analysis, or improvement of AI algorithms. These datasets do not contain personally identifiable information.

3. Legal Basis for Processing

If you are located in the European Economic Area (EEA) or the UK, our legal bases for processing your personal data may include:

  • Your consent

  • Performance of a contract or pre-contractual steps

  • Compliance with legal obligations

  • Legitimate interests (e.g., analytics, fraud prevention, service optimization)

4. Data Sharing and Disclosure

We do not sell or rent your personal information.

We may share your information with the following entities, only when necessary:

4.1 Third-Party Service Providers

We share necessary data with:

  • Analytics providers (e.g. Google Analytics)

  • Web hosting and support infrastructure

  • Email service providers

All operate under confidentiality contracts and GDPR/CCPA compliance.

4.2 As Required by Law

We disclose data if compelled by law, court order, or government agencies.

4.3 Business Transitions

Your data may be transferred in a company sale or merger, subject to new entity upholding privacy protections.

All third parties are required to protect your information in accordance with applicable laws and our contractual agreements.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze site traffic.

Types of Cookies We Use:

  • Essential Cookies: Enable core functionality such as security, network management, and accessibility.

  • Analytics Cookies: Help us analyze how visitors use the site, so we can improve user experience.

  • Functional Cookies: Remember your preferences and settings to provide a personalized experience.

Cookie Choices:

You can choose whether or not to allow cookies:​

  • Modify your browser settings to block or delete cookies

  • Continue using our site with limited functionality if cookies are disabled

By continuing to browse our site, you consent to our use of cookies unless you disable them.

6. Data Retention

We retain your data only for as long as necessary to fulfill the purposes described in this policy, including:

  • Providing and improving our services

  • Complying with legal obligations

  • Addressing disputes or enforcing agreements

If you request data deletion, we will remove or anonymize your personal data unless we are legally required to retain it.

7. Data Security

We implement reasonable technical and organizational safeguards to protect your information against unauthorized access, loss, or misuse.

However, no internet transmission is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

8. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect personal data from under-16s. If discovered, we will delete such information promptly.

9. Your Rights and Choices

9.1 Browser Controls

You may disable or opt-out of non-essential cookies via browser settings.

9.2 Do Not Track Signals

Our website does not respond to browser “Do Not Track” signals.

9.3 Data Subject Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access a copy of your personal data

  • Correct inaccurate or incomplete data

  • Request data deletion

  • Object to or restrict processing

  • Withdraw consent (if processing is based on consent)

  • File a complaint with a data protection authority

You can exercise your rights by contacting us (see Section 11).

10. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above.

We encourage you to review this page periodically to stay informed about how we protect your data.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you may contact us at:

Email: info@thenextagent.ai

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